Got a Question? Let’s Tee It Up.
Gear advice, custom collab, bulk order—or just a rules debate. Drop us a line and the Ferret crew will reply within one business day.
Talk to Team Ferret
Fill out the form and we’ll swing back fast.
Mon–Fri · 9 AM–5 PM AST
+1 407-437-4466
11320 South Orange Blossom Trail. Orlando. Florida.
Always ALL IN, always replying
Gear questions, custom collabs, bulk orders—or just a rules debate. Drop us a note and we’ll swing back within one business day.
Need Answers? We’ve Got You.
Tap a question below to drop the details on shipping, returns, points & more.
When will my order ship?
In-stock items leave the warehouse within 2 business days; custom gear ships in 4–6 weeks.
What’s your return policy?
Unworn stock items can be returned or exchanged within 30 days. Custom pieces are final—quality is non-negotiable.
Shipping & Delivery
• We pack and ship within 3–5 business days.
• Choose your speed at checkout:
– Standard: 3-5 days
– 2-Day: 2 days
• Free Standard Shipping on orders $150+.
International Orders
Live carrier rates kick in at checkout—no guesswork. We pull the best real-time option for your country and cart size, then send tracking the moment your gear leaves HQ.
Need custom uniforms?
Hit the Custom page or mention it in your message; our design squad will get you a quote.
How do Ferret Rewards work?
You earn 5 points for every dollar. Every 100 points = $1 off. Points stick to your e-mail automatically.
Don’t know your size?
Hit our Size Guide—measure chest, shoulder, and length, match the numbers in IN / CM, and pick the fit that keeps your swing free and your collar crisp. Still unsure? Ping us in chat and we’ll size you up within one business day.
| IN | S | M | L | XL | 2XL | 3XL |
|---|---|---|---|---|---|---|
| Length | 30 ½ | 31 ¼ | 32 | 32 ¾ | 33 ½ | 34 ¼ |
| Shoulder | 18 | 18 ¾ | 19 ½ | 20 ¼ | 21 | 21 ¾ |
| Chest | 45 | 47 | 49 | 51 | 53 | 55 |
| CM | S | M | L | XL | 2XL | 3XL |
|---|---|---|---|---|---|---|
| Length | 77.5 | 79.4 | 81.3 | 83.2 | 85.1 | 87.0 |
| Shoulder | 45.7 | 47.6 | 49.5 | 51.4 | 53.3 | 55.3 |
| Chest | 114.3 | 119.4 | 124.5 | 129.5 | 134.6 | 139.7 |
MEASURING TIPS
Chest: wrap the tape around the fullest part, just under the arms.
Shoulder: measure straight across the back from one shoulder bone to the other.
Length: from the highest shoulder point down to the bottom hem of the polo.
